Covid-19 Policies

In order to provide a safe environment for our patients and staff all persons that enter must abide by the following guidelines:

1. Please ensure to review public health's  Covid-19 pre-screening questionnaire before entering, and reschedule your appointment if you do not pass the screening questions

2. Please arrive and enter the clinic on time.  If early, please wait outside, or in your vehicle. 

3. Please wear a mask.  

4. Please wash or sanitize hands upon entry and exit

5. Practice social distancing in common areas

Cancellation Policies

Physiotherapy Appointment Cancellations

Assessment or treatment sessions may be cancelled up to 24 hours before the appointment time with no penalty.
Failure to give 24 hours notice will result in a $50 charge to the client.

PhysioPilates Session Cancellations

Enrolments may be cancelled up to 10 days prior to the start date without penalty.
Missed enrolment without appropriate notice will be charged to the client in full.  Missed classes are not reimbursed. 
Please contact or (902) 407-1417 directly to arrange a late cancellation when there are extenuating circumstances.


Return/Refund Policy

Payment for all Physiotherapy individual sessions must be made at the conclusion of each session. Synergy DOES NOT bill any third party payers.

Please retain the electronic receipt of your purchase in your records.

All prices shown are in Canadian Dollars and include all applicable taxes.


Payment for all PhysioPilates sessions must be received 10 days prior to the scheduled start date to ensure your reservation.


All Workshops and Special Events are subject to the cancellation policy.


Please take note of the start and end date of your PhysioPilates session.


The class schedule and instructor is subject to change or cancellation without notice.

Please review the Cancellation Policy, Return/Refund Policy and Terms and Conditions for more information.

Terms & Conditions

This site is maintained for your use. Please feel free to browse the site; however, your access and use of the site is subject to the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing the site, you accept, without limitation and qualification, the Terms and Conditions. If you do not agree with any of the below Terms and Conditions, do not use the site. SYNERGY Physio Pilate Ltd. reserves the right in its sole discretion, to modify, alter or otherwise update these Terms and Conditions at any time and you agree to be be bound by such modifications, alterations or updates.

We may provide links and pointers to Internet sites maintained by others (“third party sites”). We have not reviewed all of the third party sites linked to the site and are not responsible for the contents of or any products or services offered in such third-party sites.


Privacy Policies

Privacy Policy

Thank you for visiting SYNERGY PHYSIO PILATES LTD. This Privacy Policy outlines how we use and collect personal information on this Site. By using this Site you accept the practices described here. These practices may change but will be posted and changes will only apply to activities and information on a going forward basis.

Please note that the privacy policy is for the Site operated by the SYNERGY PHYSIO PILATES LTD portfolio. If you link to any third party sites, please review the privacy policies posted on these sites. SYNERGY PHYSIO PILATES LTD. is not responsible for the actions of any third party site linked to from our Site.

Collection of Information
We collect your personal identifying and payment information solely to fulfill your request made using our Site. We ask that you voluntarily submit your information knowing that we will use it for no other use than working with our Site, such as account updates, contract confirmations and purchase receipts and Newsletter distribution. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

Emails and Newsletters
There is an opt in check box on your client info page to use at your discretion. On every Newsletter we distribute there is an “Unsubscribe” option that will permanently remove you from this Mailing List.

Distribution of Information

Where permitted and/or required by law we will share information to assist in preventing or investigating Fraud.

SYNERGY PHYSIO PILATES LTD. is committed to respecting your privacy and will not sell, rent, or lease your email address to third parties. SYNERGY PHYSIO PILATES LTD. is located at 2742 Robie Street, Halifax NS, B3L 2W5 902-407-1417


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In the event of public health mandated studio closure all classes will continue to be offered live through zoom.  No refunds will be issued.