POLICIES
Oct 4th - please note our updated appointment cancellation policies 
Covid-19 Policies

In order to provide a safe environment for our patients and staff all persons that enter must abide by the following guidelines:

1. Please arrive and enter the clinic on time.  If early, please wait outside, or in your vehicle. 

2. Please wear a mask in all common areas and during treatment.  If participating in our group physiotherapy classes, masks can be removed during exercise, only when you are socially distanced on your mat.  

3. Please wash or sanitize hands upon entry and exit.

4. Please practice social distancing in all common areas.

5. We offer virtual appointments as well as virtual group physiotherapy classes.

6. Please follow any Nova Scotia Public Health guidance as applicable to your situation. 

thank you for helping us to keep #synergysafe

Appointment Cancellations

Assessment or treatment sessions may be cancelled up to 48 hours before the appointment time with no penalty.
 

Failure to give 48 hours notice or missing your appointment will result in a $60 charge to the client. This charge will be added to your account and you will be sent an invoice.  Payment must be received by online payment, credit card or e-transfer before your next appointment.  Future late cancellations or missed appointments will be charged in full. 

PhysioPilates Session Cancellations

Enrolments may be cancelled up to 10 days prior to the start date without penalty.

 

Missed enrolment without appropriate notice will be charged to the client in full.  Missed classes are not reimbursed. 

 

In the event of public health mandated studio closure all classes will continue to be offered live through zoom.  No refunds will be issued. 
 

Please contact admin@synergyphysiopilates.ca or (902) 407-1417 directly to arrange a late cancellation when there are extenuating circumstances.

Return/Refund Policy

Payment for all appointments must be made at the conclusion of each session. Synergy DOES NOT direct bill any third party payers.


Please retain the electronic receipt of your purchase in your records.

All prices shown are in Canadian Dollars and include all applicable taxes.

 

Payment for all PhysioPilates sessions must be received 10 days prior to the scheduled start date to ensure your reservation.

 

All Workshops and Special Events are subject to the cancellation policy.

 

The class schedule and instructor is subject to change or cancellation without notice.

Please review the Cancellation Policy, Return/Refund Policy and Terms and Conditions for more information.

Terms & Conditions

This site is maintained for your use. Please feel free to browse the site; however, your access and use of the site is subject to the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing the site, you accept, without limitation and qualification, the Terms and Conditions. If you do not agree with any of the below Terms and Conditions, do not use the site. SYNERGY Physio Pilate Ltd. reserves the right in its sole discretion, to modify, alter or otherwise update these Terms and Conditions at any time and you agree to be be bound by such modifications, alterations or updates.
 

We may provide links and pointers to Internet sites maintained by others (“third party sites”). We have not reviewed all of the third party sites linked to the site and are not responsible for the contents of or any products or services offered in such third-party sites.

 

Privacy Policies

Thank you for visiting SYNERGY PHYSIO PILATES LTD. This Privacy Policy outlines how we use and collect personal information on this Site. By using this Site you accept the practices described here. These practices may change but will be posted and changes will only apply to activities and information on a going forward basis.

Please note that the privacy policy is for the Site operated by the SYNERGY PHYSIO PILATES LTD portfolio. If you link to any third party sites, please review the privacy policies posted on these sites. SYNERGY PHYSIO PILATES LTD. is not responsible for the actions of any third party site linked to from our Site.

Collection of Information
We collect your personal identifying and payment information solely to fulfill your request made using our Site. We ask that you voluntarily submit your information knowing that we will use it for no other use than working with our Site, such as account updates, contract confirmations and purchase receipts and Newsletter distribution. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

Emails and Newsletters
There is an opt in check box on your client info page to use at your discretion. On every Newsletter we distribute there is an “Unsubscribe” option that will permanently remove you from this Mailing List.

Distribution of Information
Where permitted and/or required by law we will share information to assist in preventing or investigating Fraud.


SYNERGY PHYSIO PILATES LTD. is committed to respecting your privacy and will not sell, rent, or lease your email address to third parties. SYNERGY PHYSIO PILATES LTD. is located at 2742 Robie Street, Halifax NS, B3L 2W5 902-407-1417